Customer Reviews
A Floral Affair
Local Metairie, LA florist
Local Metairie, LA florist
Date: Jul 28, 2021
Name:
chris e
State/Province:LA
The plant was small - even though I ordered the premium plant size. I would have been willing to pay more (2x) to get a much larger plant but that was not an option.
Thought the plant was pretty and healthy, I would have liked to had the option for a much larger plant
Jeanne DiLeo's Reply:
Date: Jul 28, 2021, 10:41 am
I do apologize you were not satisfied with the size of the bromeliad plant. Those particular plants come in 4in or 6in pots as they are a more expensive plant. We sent out a 6in and normally pre covid the 6in plant would be alot larger in size. Covid has just affected everything including plants and flowers. I do apologize. Next time you order call in and ask for myself, Jeanne DiLeo. I will be more than happy to make it up to you. We appreciate your business and stay safe.
Date: Jun 24, 2021
Name:
Christine B
State/Province:LA
The arrangement that arrived was different than the photo
Date: Mar 31, 2021
Name:
Annie W
State/Province:LA
Everytime I get flowers from Floral Affair they have been so perfectly beautiful/ Thank you so much for your kindness in my mom's sickness. The floers that were sent were just all mama's favorite.. Thanks again for everything..
Date: Feb 15, 2021
Name:
Dubrock B
State/Province:LA
Love It!
Ashley's Reply:
Date: Feb 15, 2021, 10:44 am
Thank you so much for taking your time to give us a review! We are so happy you love your Valentine arrangement. Be blessed.
Date: Oct 21, 2020
Name:
Nora R
State/Province:FL
Everything went well. Product was very good.
Jeanne DiLeo's Reply:
Date: Oct 21, 2020, 10:54 am
Thank You! We appreciate your business!
Date: Aug 07, 2020
Name:
Brandi J
State/Province:MS
The process was smooth and easy. The flowers were beautiful and just what I was expecting.
Date: Jun 17, 2020
Name:
Andrew O
State/Province:LA
Had exactly what I was looking for at a good price and delivered timely
Jeanne's Reply:
Date: Jun 17, 2020, 11:37 am
Thank you so much we appreciate your business!
Date: May 28, 2020
Name:
Stephanie H
State/Province:LA
not pink at all more purple
Jeanne DiLeo's Reply:
Date: May 29, 2020, 9:50 am
In future please call shop if there is a problem. I only had pink hydrangea plants for holiday and there are many shades of pink in flower world. You received a 10 in plant which was an upgrade due to fact that was only size I could get with virus. This order was double the value. We aim to please
Date: May 24, 2020
Name:
Brittney F
State/Province:LA
Flowers were beautiful, but I was charged for candy and a balloon and did not receive them
Jeanne's Reply:
Date: May 24, 2020, 8:08 am
We do apologize and this is first I’m hearing of order missing add ons. Mother’s Day is a busy time and Human error happens. I will look into matter and refund accordingly. In future if you could call shop to inform us so we can fix right then and there. We appreciate our customers and try to please always. I’m happy to hear that we were able to give you same day delivery on Sunday of Mother’s Day. We were only shop open that Sunday and working with Skelton crew due to virus. Apologies again and it will be reimbursed to your credit card.
Date: May 23, 2020
Name:
Michelle D
State/Province:AZ
I have used several big name flower companies over the years since I have lived out of state and out of the country for the last 20 years. You have been the first place to send the exact arrangement on time and with a great result. I will definitely be using your services again!!
Jeanne's Reply:
Date: May 24, 2020, 7:48 am
Thank you so much. We appreciate your business!! Look forward to hearing from you in future. Thank you for choosing us;)
Date: May 23, 2020
Name:
Claude A
State/Province:QC
Real good service and fast
Jeanne's Reply:
Date: May 23, 2020, 7:54 am
Thank you so much!! We appreciate your business and look forward to hearing from you in future;)
Date: May 20, 2020
Name:
David C
State/Province:LA
I recently bought a plant for a friend’s birthday, he’s a plant Fanatic, three days later he’s texting me saying thank you again, saying how beautiful his plant is and what a great addition to his office that this plant will make, this is my second order from this flower shop, a girlfriend sure did love her flowers that were delivered to her home, the coronavirus had her feeling blue, Jeannie and the Floral Affair are a first rate business and I will continue to patronizing there shop
Jeanne 's Reply:
Date: May 20, 2020, 6:57 pm
Thank you so happy to hear. Look forward to hearing from you in future. I appreciate you;) Thank you for being my loyal local customer especially during this time;) Thank you;)
Date: May 19, 2020
Name:
Terry V
State/Province:LA
Amazing work! The arrangement exceeded my expectations. Thank you
Jeanne 's Reply:
Date: May 19, 2020, 2:56 pm
Thank you so much and we appreciate your business;) We love our local customers!!
Date: May 18, 2020
Name:
Rebecca N
State/Province:IL
I live out of state and a close friend lost her Mother last week. Although the bouquet was beautiful I specifically chose this shop because of their same day delivery option. Unfortunately the flowers were not delivered for two days which was disappointing as I was unable to reach my friend in person and give my condolences.
Jeanne's Reply:
Date: May 18, 2020, 7:24 pm
I sincerely apologize and My driver could never get anyone on phone at the number for recipient and since it is no contact delivery if they don’t answer text or phone he is instructed to bring back to shop. On a normal day minus a virus we would wait or ring and knock but today it’s porch and no contact with anything to ensure the safety of my family. I’m truly sorry we should have said that and I believe it states on my website but if not I will make that clear. In future if you would call me I could have brought back in evening after hours.
Date: May 13, 2020
Name:
Janis Letourneau L
State/Province:LA
Friendly delivery person. Pretty flowers.
Jeanne DiLeo's Reply:
Date: May 13, 2020, 8:36 am
Thank you!! We appreciate your business;)
Date: May 12, 2020
Name:
Dawson R
State/Province:LA
Did not arrive on time. some flowers were worn on leaves.
Jeanne DiLeo's Reply:
Date: May 13, 2020, 12:08 pm
I do apologize we are working with different crew due to virus I cant have all my employees here. Also flowers are hard to get at moment we cant ship from out of country so limited and quality not as good. I can give you a store credit thanks
Date: May 11, 2020
Name:
Edythe T
State/Province:LA
It was beautiful but I did not like the fall colors. I know this is personal preference but I think more spring looking shades are appropriate for Mother’s Day
Date: May 04, 2020
Name:
Katherine B
State/Province:LA
the fruit wasnt fresh. the pineapple was old and so were some of the apples. at lest by the time they reached me.
Date: Apr 29, 2020
Name:
Louise W
State/Province:LA
I think the arrangement was lovely, but the giver said it was not whar she ordered.
Jeanne DiLeo's Reply:
Date: Apr 30, 2020, 9:14 am
I do apologize but with virus flowers are super limited,even the grocery stores have almost empty coolers. With the virus we can't ship from other countries where all florist even the groceries order from. My website should have stated that. Virus has affected a lot. Again I apologize I did my best,wanted to bring you joy. We can redeliver in future when things open. I cant promise when that will be due to shipments out of country. It is not worth risk right now. Be safe. We love our customers. Now is just terrible for all. We appreciate you. Hopefully you return as customer.
Date: Feb 11, 2020
Name:
Lori G
State/Province:LA
Beautifully made, fast delivery!
Date: Jan 04, 2020
Name:
Denise L
State/Province:LA
I did not see the arrangement but my sister called to tell me how lovely the arrangement was! Thank you. I have used your business before and was satisfied.
Jeanne DiLeo's Reply:
Date: Jan 04, 2020, 9:56 am
Your Very Welcome. We appreciate your business! Have A Happy New Year!!
Date: May 05, 2019
Name:
Mikki G
State/Province:LA
This is the absolutely best florist I have had to work with. My 1st experience came months ago when I dropped in and needed a floral arrangement as I was on my way to watch my friend ring the bell for her last chemo treatment and only had about 15 minutes. Within that short amount of time they produced a beautiful affordable arrangement for me.
Date: Feb 17, 2019
Name:
Kelly L
State/Province:LA
Ordering online was easy
Jeanne's Reply:
Date: Feb 19, 2019, 2:14 pm
Thank You
Date: Oct 20, 2018
Name:
PAT D
State/Province:LA
Excellent service and beautiful plants
Jeanne's Reply:
Date: Oct 20, 2018, 8:57 am
Thank you:)
Date: Sep 18, 2018
Name:
Brianne W
State/Province:LA
Very easy to work with!
Jeanne's Reply:
Date: Sep 18, 2018, 8:39 am
Thank you and we appreciate your business. So happy you chose us as your florist:) Thanks again
Date: Apr 10, 2018
Name:
Melanie V
State/Province:LA
flower arrangement was beautiful.
Jeanne's Reply:
Date: Apr 10, 2018, 9:56 am
Thank you for choosing us!!! Look forward to hearing from you in future;)
Date: Nov 03, 2017
Name:
denise l
State/Province:LA
Sent bromeliad to my sister for her birthday. She said it was gorgeous. Thank you!
Brad's Reply:
Date: Nov 05, 2017, 8:13 pm
Thanks for your business
Date: Jul 14, 2017
Name:
Robert S
State/Province:LA
The arrangement I ordered was nice, but don't believe it was the best it could have been. I had ordered the top of the line arrangement and when received it appeared to have been the same as if I had ordered the arrangement at$150.00 then the one I paid for at $250.00.
Date: Jun 26, 2017
Name:
Michael W
State/Province:TN
Spoke with Larry and the arrangement was never delivered or even made. Credit card was still charged and now no one will answer any calls. Will turn this over to Master Card and let them deal with this issue.
Date: Feb 27, 2017
Name:
Cassandra D
State/Province:LA
Beautiful arrangement and delivered promptly!
